![]() Evolving artifacts at work: A case study of computer-supported cooperative work implementation in a bank. Mediated activity also means that action and cognition are distributed over time and space and among people, artifacts, and environments. The natural evolution of activity systems and characteristics of communities of practice also provided additional insight worthy of attention.Ĭluts, M.M. Activity theory forced a well-defined context to be considered. clothing, external cardiac monitor leads, body parts of carer, etc. Artifact is also used to describe findings that are due to things outside the patient that may obscure or distort the image, e.g. Users in the study needed to experience results within the activity and social structure of the community to establish meaning and credibility.īased on the dimensions that evolved from the study, recommendations were developed for both developers of CSCW software and managers of work groups. Most artifacts in radiology refer to something seen on an image that are not present in reality but appear due to a quirk of the modality itself. The activity theory concept of praxis and the characteristics of communities of practice were particularly insightful in understanding interpersonal interactions in accomplishing work. The hierarchy included in activity theory also yielded perspectives into the dynamics of evolving artifacts and activity systems. Such artifacts carried a residue of the history of the relationship between the elements they mediated. Activity theory provided a guide and a useful model for discussing the elements involved, including mediating artifacts such as tools, rules, and division of labor. ![]() Methods of determining artifact meaning, sharing, and credibility were also observed. Specific examples of cooperative work involving the new software were studied in search of the evolution of artifacts. Roughly, minds arise in brains by internalizing principles of symbolic meaning from the environment. The purpose was to develop a greater understanding of the nature and characteristics of cooperative work and to provide insight into interactions among technology, work, and organization. This research describes a two-year project involving the implementation of computer-supported cooperative work (CSCW) software in a community bank.
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